Free shipping is made available to all 50 states. Your order will be shipped within two business days from when you placed the order. You should receive the order within 5-7 business days from the time of shipping, depending on your location. All orders shipped to locations outside of the 50 states will be subject to a $10 charge for single product orders and a $15 charge to orders of 2 or more products. Please contact us at firstname.lastname@example.org to discuss other options.
Need a different color, size or a completely different style, our customer service team is here to help. Email us at email@example.com and we will help you quickly place an order for a new product. The customer will be responsible to cover shipping charges for sending product back to uh-oh industries.
Merchandise purchased from uhohindustries.com may be returned for uh-oh industries credit within 30 days of date of purchase if in original condition and in original packaging. Refunds are not issued except in the case of defective merchandise we are unable to replace.
To make a return or exchange contact us via email at firstname.lastname@example.org to specify the reason and we will issue you a return authorization number. The item should be shipped back to us in its original condition and packaging accompanied by the original receipt (or a copy) and the return authorization number. We will not accept any used merchandise. In such cases the merchandise will be returned to the purchaser.
Returns need to be packed securely and insured for the full price of the item and shipped to the following address:
1251 Palethorp St.
Philadelphia, PA 19122
If the product is defective, we will send a shipping label to you for you to place on the shipping container and send back. If you are returning it for some other reason, you will need to pay the cost of shipping it back to us. Please note that additional shipping charges will apply to exchanges. Once the return is received we will e-mail you confirmation of the return. If you are requesting a credit we will send you a credit memo via email.